Cloudradial

CloudRadial MCP server — exposes the CloudRadial REST API (client portal / PSA-adjacent MSP platform) as MCP tools.

Naming note: app.mspbots.ai calls this integration "CloudRadial" (sys_integration.subject_code = CLOUDRADIAL). The vendor's public API is documented at developers.cloudradial.com and its Swagger UI at https://api.us.cloudradial.com/swagger.

Overview

This server implements the Model Context Protocol (Streamable HTTP/SSE transport) and wraps every operation in CloudRadial's official OpenAPI 3.0 spec (v1, 34 operations across 8 resource groups: Company, Article, Feedback, Token, Archive/ArchiveItem, FlexibleAsset, FlexibleAssetType, and the OData v2 metadata endpoint). It follows the MSPbots Vendor MCP Service SOP: stateless, no stored credentials, per-request header authentication.

The underlying API authenticates via HTTP Basic Auth: the Public Key is the username and the Private Key is the password (both generated under Partner > Settings > Integrations > API in the CloudRadial portal). This matches how the existing CloudRadial integration on app.mspbots.ai is configured (authType: 0, custom Key/Secret credential fields) — this server receives both values per request via headers and never persists them.

Quick Start

Docker (recommended)

docker compose up --build

The server starts on http://localhost:8080.

Local (uv)

uv sync
python -m cloudradial_mcp

Health Check

curl http://localhost:8080/health
# {"status": "ok", "service": "cloudradial-mcp", "transport": "http"}

No credentials are required for the health endpoint.

授权参数说明 (Authentication)

Every request to /mcp must include the following HTTP headers:

Header	类型	是否必填	默认值	枚举值	字段描述	Example
X-CloudRadial-Public-Key	string	必填	无	无(自由文本)	HTTP Basic Auth 的用户名部分,对应 CloudRadial 门户 Partner > Settings > Integrations > API 页面生成的 Public Key。	X-CloudRadial-Public-Key: 11111111-1111-1111-1111-111111111111
X-CloudRadial-Private-Key	string	必填	无	无(自由文本)	HTTP Basic Auth 的密码部分,对应同一页面生成的 Private Key;该值只在创建时显示一次,需妥善保存。	X-CloudRadial-Private-Key: 22222222-2222-2222-2222-222222222222

Missing either header returns 401 Unauthorized.

Environment Variables

Variable	Default	Description
MCP_HTTP_PORT	8080	Listening port
MCP_HTTP_HOST	0.0.0.0	Listening host
CLOUDRADIAL_BASE_URL	https://api.us.cloudradial.com	CloudRadial API base URL

MCP Endpoint

POST http://localhost:8080/mcp

Connect your MCP client with:

• Transport: http (Streamable HTTP / SSE)
• Headers: X-CloudRadial-Public-Key: <public_key> (required), X-CloudRadial-Private-Key: <private_key> (required)

Tool List

34 tools — full coverage of every operation in the official CloudRadial OpenAPI spec.

Company (1)

Tool	功能	参数
cloudradial_get_companies	列出门户中的公司(客户组织)	skip?, take?, order?, direction?, filter_field?, condition?, value?

Article (3)

Tool	功能	参数
cloudradial_get_articles	列出知识库文章	skip?, take?, order?, direction?, filter_field?, condition?, value?
cloudradial_create_article	新建/更新知识库文章(写操作)	subject, body, category, company_id, groups, 其余可选字段, id?(传入则为更新)
cloudradial_delete_article	删除知识库文章(写操作)	company_id, id

Feedback (3)

Tool	功能	参数
cloudradial_get_feedback	列出 CSAT/反馈记录	skip?, take?, order?, direction?, filter_field?, condition?, value?
cloudradial_create_feedback	提交反馈/CSAT 记录(写操作)	feedback(dict,字段见工具 docstring)
cloudradial_delete_feedback	删除反馈记录(写操作)	id

Token (3) — portal 合并字段变量,与鉴权无关

Tool	功能	参数
cloudradial_get_tokens	列出门户合并字段 token(@变量)	company_id?
cloudradial_set_token	新建/更新合并字段 token(写操作)	company_id?, token?, value?, type?
cloudradial_delete_token	删除合并字段 token(写操作)	company_id?, token?, value?, type?

Archive & Archive Item (6)

Tool	功能	参数
cloudradial_get_archives	列出报表归档定义	skip?, take?, order?, direction?, filter_field?, condition?, value?
cloudradial_create_archive	新建/更新归档定义(写操作)	archive(dict,字段见工具 docstring)
cloudradial_delete_archive	删除归档定义(写操作)	archive_id
cloudradial_get_archive_items	列出归档内的条目(报表)	archive_id, skip?, take?, order?, direction?, filter_field?, condition?, value?
cloudradial_create_archive_item	向归档添加条目(写操作,body 结构未公开,见 Known Gaps)	archive_id, item(dict)
cloudradial_delete_archive_item	删除归档中的单个条目(写操作)	archive_id, item_id

FlexibleAsset — IT Glue 兼容层 (8)

Tool	功能	参数
cloudradial_get_flexible_assets	按资产类型列出自定义资产记录	flexible_asset_type_id, organization_id?, name?, page_number?, page_size?, include?, sort?
cloudradial_create_flexible_asset	新建自定义资产记录(写操作)	flexible_asset_type_id, traits, organization_id?, archived?, type="flexible-assets"
cloudradial_update_flexible_assets	批量更新自定义资产记录(写操作)	assets(list,JSON:API 形状,见 docstring)
cloudradial_delete_flexible_assets	批量删除自定义资产记录(写操作)	ids(list), type="flexible-assets"
cloudradial_get_flexible_asset	按 ID 查自定义资产记录	id, include?
cloudradial_delete_flexible_asset	删除单个自定义资产记录(写操作)	id
cloudradial_update_flexible_asset	更新单个自定义资产记录(写操作)	id, flexible_asset_type_id?, archived?, traits?, organization_id?, type="flexible-assets"
cloudradial_create_organization_flexible_assets	在指定公司下批量新建自定义资产(写操作)	org_id, assets(list)

FlexibleAssetType — 自定义资产类型定义 (8)

Tool	功能	参数
cloudradial_get_flexible_asset_types	列出自定义资产类型	id?, name?, icon?, enabled?, page_number?, page_size?, include?, sort?
cloudradial_create_flexible_asset_type	新建自定义资产类型(可同时创建字段,写操作)	name, description?, icon?, show_in_menu?, fields?(list)
cloudradial_get_flexible_asset_type	按 ID 查自定义资产类型	id, include?
cloudradial_update_flexible_asset_type	更新自定义资产类型(写操作)	id, name, description?, icon?, show_in_menu?, fields?(list)
cloudradial_delete_flexible_asset_type	删除自定义资产类型(写操作)	id
cloudradial_get_flexible_asset_fields	列出资产类型下的字段定义	type_id, id?, page_number?, page_size?, include?, sort?
cloudradial_create_flexible_asset_field	为资产类型新增字段定义(写操作)	type_id, name, order, kind, 其余可选字段
cloudradial_get_flexible_asset_field	按 ID 查单个字段定义	type_id, field_id

Metadata — OData v2 (2)

Tool	功能	参数
cloudradial_get_odata_metadata	获取 OData $metadata 文档	无
cloudradial_query_odata	查询 OData v2 端点	raw_query?(原始 OData 查询字符串,如 $filter=...&$top=10)

测试示例 (Test Example)

List companies:

{
  "method": "tools/call",
  "params": { "name": "cloudradial_get_companies", "arguments": { "take": 10 } }
}

Equivalent curl against the running server (streamable HTTP MCP endpoint):

curl -X POST http://localhost:8080/mcp \
  -H "Content-Type: application/json" \
  -H "X-CloudRadial-Public-Key: <public_key>" \
  -H "X-CloudRadial-Private-Key: <private_key>" \
  -d '{
    "jsonrpc": "2.0",
    "id": 1,
    "method": "tools/call",
    "params": { "name": "cloudradial_get_companies", "arguments": { "take": 10 } }
  }'

API Reference

• Getting started: https://developers.cloudradial.com/docs/getting-started
• Swagger UI: https://api.us.cloudradial.com/swagger
• Base URL: https://api.us.cloudradial.com

Known Gaps / Not Yet Verified

• Not yet tested against a live CloudRadial account — only protocol-level verification (health check, 401 on missing credentials, tools/list returning all 34 tools) has been done so far.
• cloudradial_create_archive_item's request body shape is not published in CloudRadial's OpenAPI spec (the schema is empty) — CloudRadial's docs describe archive item uploads via drag-and-drop, an archive-unique email address, or "an API connection" (up to 128MB), but do not document the exact JSON field names. Verify the correct payload shape with CloudRadial support or by inspecting a successful portal-side upload before relying on this tool in production.
• The Token API (cloudradial_get_tokens/cloudradial_set_token/cloudradial_delete_token) manages CloudRadial's portal merge-field variables (@-prefixed tokens used in Articles/Automations/Messages) — it is unrelated to authentication, despite the name.
• The FlexibleAsset/FlexibleAssetType tools wrap a JSON:API-shaped, IT Glue-compatible layer (/compatibility/...); bulk update/create-under-organization tools accept pre-shaped JSON:API list payloads rather than fully flattened arguments, since the nesting (data[].attributes.{...}) doesn't flatten cleanly into named parameters.
• cloudradial_query_odata accepts a raw OData query string rather than typed parameters, since the spec does not declare $filter/$select/etc. as typed Swagger parameters (standard for OData v4 endpoints).