Connectwise Command

ConnectWise Command MCP server — exposes the ConnectWise Command (Continuum) ITSupport247 Reporting API as MCP tools.

Naming note: app.mspbots.ai calls this integration "ConnectWise Command (continuum)" (sys_integration.subject_code = CONTINUUM). ConnectWise acquired Continuum and rebranded its RMM product as "ConnectWise Command"; the underlying API is still hosted on the legacy ITSupport247 domain (itsupport247.net) and documented as the "Reporting API". This server wraps that Reporting API only — it is unrelated to ConnectWise Manage (PSA) or ConnectWise Automate.

Overview

This server implements the Model Context Protocol (Streamable HTTP/SSE transport) and wraps every resource in the official "Reporting API REST Resources" reference for ConnectWise Command / Continuum. It follows the MSPbots Vendor MCP Service SOP: stateless, no stored credentials, per-request header authentication.

The underlying API authenticates via HTTP Basic Auth (blank username, API key as password) and returns JSON. This server never stores the key — the caller passes it per-request via a header. All request/response field names below are transcribed verbatim from the official reference doc, not guessed.

Quick Start

Docker (recommended)

docker compose up --build

The server starts on http://localhost:8080.

Local (uv)

uv sync
python -m connectwise_command_mcp

Health Check

curl http://localhost:8080/health
# {"status": "ok", "service": "connectwise-command-mcp", "transport": "http"}

No token is required for the health endpoint.

授权参数说明 (Authentication)

Every request to /mcp must include the following HTTP header:

Header	类型	是否必填	默认值	枚举值	字段描述	Example
X-ConnectWise-Command-Api-Key	string	必填	无	无(自由文本)	ConnectWise Command (Continuum) Reporting API key,在 ITSupport247 门户 Admin > Integration > Reporting API > Regenerate Key 生成。服务端收到后转换为 HTTP Basic Auth(用户名留空,该 key 作为密码)发往上游 API,不做任何存储。	X-ConnectWise-Command-Api-Key: <your_reporting_api_key>

Internally, this server encodes the key as:

Authorization: Basic base64(":" + api_key)

Unlike some other RMM vendors (e.g. N-able), ConnectWise Command's Reporting API hosts are fixed public endpoints, not per-tenant — there is no "URL" field/header to configure, matching the single "API Key" field on the app.mspbots.ai integration form. Missing X-ConnectWise-Command-Api-Key returns 401 Unauthorized.

Environment Variables

Variable	Default	Description
MCP_HTTP_PORT	8080	Listening port
MCP_HTTP_HOST	0.0.0.0	Listening host
CONNECTWISE_COMMAND_LEGACY_BASE_URL	https://itsapi.itsupport247.net/reportingapi/ReportingAPIService.svc/json	Legacy report endpoints (POST)
CONNECTWISE_COMMAND_SITES_BASE_URL	https://api.itsupport247.net	Sites/Devices endpoints (GET)

MCP Endpoint

POST http://localhost:8080/mcp

Connect your MCP client with:

• Transport: http (Streamable HTTP / SSE)
• Header: X-ConnectWise-Command-Api-Key: <api_key>

Tool List

41 tools — full coverage of every resource in the official "Reporting API REST Resources" doc. Most take site_code (get one from connectwise_command_get_sites first) plus month/year (int); several also take resource_type ("desktop" or "server", per-resource restrictions noted where the doc fixes it to one value).

Sites, Devices & Summary

Tool	功能	参数
connectwise_command_get_sites	列出该 API key 可见的所有活跃站点	无参数
connectwise_command_get_devices	列出站点下的设备,可选定位到单设备	site_code (必填), machine_id?
connectwise_command_get_site_summary	站点资产与工单概况	site_code, month, year (均必填)

Agent / System / Software

Tool	功能	参数
connectwise_command_get_agent_details	站点内所有设备的监控代理详情(也用于获取 Machine ID)	site_code (必填)
connectwise_command_get_system_information	系统硬件/OS/BIOS 信息,可选定位到单设备	site_code (必填), machine_id?
connectwise_command_get_installed_software	已安装软件列表,可选定位到单设备	site_code (必填), machine_id?

Antivirus

Tool	功能	参数
connectwise_command_get_antivirus_ages	桌面机防病毒库更新时长(天),仅支持 desktop	site_code, month, year (均必填)
connectwise_command_get_antivirus_summary	防病毒防护状态计数汇总	site_code, month, year, resource_type (均必填,"Desktop"/"server")
connectwise_command_get_antivirus_version_summary	防病毒产品/版本,可选定位到单设备	site_code (必填), machine_id?
connectwise_command_get_daily_antivirus_status	每日防病毒状态	site_code, month, year, resource_type (均必填)
connectwise_command_get_missing_antivirus	缺失防病毒防护的设备列表	site_code, month, year, resource_type (均必填)
connectwise_command_get_outdated_antivirus	病毒库过期的设备列表	site_code, month, year, resource_type (均必填)
connectwise_command_get_unsupported_antivirus	使用不受支持防病毒产品的设备列表	site_code, month, year, resource_type (均必填)

Patches

Tool	功能	参数
connectwise_command_get_missing_patches	桌面机缺失补丁汇总	site_code, month, year (均必填)
connectwise_command_get_patch_summary_by_resource	按设备维度的补丁状态计数	site_code, month, year, resource_type (均必填)
connectwise_command_get_patch_summary_by_severity	按严重程度的补丁计数	site_code, month, year, resource_type (均必填)
connectwise_command_get_patch_summary_by_state	按状态(已装/缺失/黑名单等)的补丁总数	site_code, month, year, resource_type (均必填)

Performance

Tool	功能	参数
connectwise_command_get_cpu_utilization	服务器 CPU 月度最小/最大/平均值及每日均值	site_code, month, year (均必填)
connectwise_command_get_disk_usage	服务器磁盘空间月度最小/最大/平均值及每日均值	site_code, month, year (均必填)
connectwise_command_get_disk_io_utilization	服务器磁盘 IO 月度最小/最大/平均值及每日均值	site_code, month, year (均必填)
connectwise_command_get_memory_utilization	服务器内存月度最小/最大/平均值及每日均值	site_code, month, year (均必填)
connectwise_command_get_pagefile_utilization	服务器 PageFile 月度最小/最大/平均值及每日均值	site_code, month, year (均必填)
connectwise_command_get_disk_space_utilization	按设备的磁盘空间使用百分比	site_code, month, year, resource_type (均必填)
connectwise_command_get_server_utilization	服务器月度平均 CPU/磁盘/内存使用率	site_code, month, year (均必填)

Availability

Tool	功能	参数
connectwise_command_get_daily_server_availability	站点全部服务器每日平均可用性	site_code, month, year (均必填)
connectwise_command_get_server_availability_monthly	服务器可用性月度平均值	site_code, month, year (均必填)
connectwise_command_get_daily_server_utilization	每日服务器综合利用率(CPU/内存/磁盘IO/磁盘空间/PageFile)	site_code, month, year (均必填)

Warranty

Tool	功能	参数
connectwise_command_get_expiring_warranties	已过期或即将过期保修的设备列表	site_code, month, year, resource_type (均必填)
connectwise_command_get_warranty_details	设备保修详情(不需要 month/year)	site_code (必填), include_warranty_history?(默认 false)
connectwise_command_get_warranty_summary	保修状态(有效/过期/无数据)计数	site_code, month, year, resource_type (均必填)

Recover for Continuity (Backup)

Tool	功能	参数
connectwise_command_get_continuity_appliances	站点已部署的 Recover for Continuity 备份设备列表	site_code, month, year (均必填)
connectwise_command_get_continuity_backup_summary	备份成功/失败百分比总览	site_code, month, year (均必填)
connectwise_command_get_continuity_backup_summary_by_resource	按受保护资源的备份结果	site_code, month, year (均必填)
connectwise_command_get_continuity_protected_resources	受 Recover for Continuity 保护的资源列表	site_code, month, year (均必填)

Misc

Tool	功能	参数
connectwise_command_get_noncompliant_mobile_devices	不符合企业策略的移动设备列表	site_code, month, year (均必填)
connectwise_command_get_operating_system_summary	操作系统分布与设备数	site_code, month, year, resource_type (均必填)
connectwise_command_get_score_summary	站点整体健康/风险评分(多项指标,-1 表示该站点不适用)	site_code, month, year (均必填)
connectwise_command_get_service_requests_by_month	近6个月工单开关数量	site_code, month, year (均必填)
connectwise_command_get_service_requests_by_week	近6周工单开关数量	site_code, month, year (均必填)
connectwise_command_get_snmp_devices	站点下 SNMP 设备(路由器/交换机等)列表	site_code, month, year (均必填)
connectwise_command_get_work_summary	技术支持工作记录汇总	site_code, month, year (均必填)

测试示例 (Test Example)

List all sites, then get devices for one:

{
  "method": "tools/call",
  "params": { "name": "connectwise_command_get_sites", "arguments": {} }
}

Equivalent curl against the running server (streamable HTTP MCP endpoint):

curl -X POST http://localhost:8080/mcp \
  -H "Content-Type: application/json" \
  -H "X-ConnectWise-Command-Api-Key: <api_key>" \
  -d '{
    "jsonrpc": "2.0",
    "id": 1,
    "method": "tools/call",
    "params": { "name": "connectwise_command_get_sites", "arguments": {} }
  }'

A month/year-based resource:

{
  "method": "tools/call",
  "params": {
    "name": "connectwise_command_get_cpu_utilization",
    "arguments": { "site_code": "AGTSolutions", "month": 4, "year": 2015 }
  }
}

API Reference

• Official docs (ITSupport247 portal, Admin > Integration > Reporting API):
  • "Getting Started with the Reporting API"
  • "Reporting API REST Resources" (full per-resource request/response schemas — source of every field name in this server)

Implementation Notes

• Error shape varies by resource — some responses use "Error" (capital, e.g. Agent Details), most use "error" (lowercase, e.g. Antivirus Summary), and the position in the response varies (top, bottom, or nested per-item). ContinuumClient._parse checks both casings.
• GET resources (Sites, Devices) return a bare JSON array, not an object with an error key.
• Request field name MachineID (used in the request body for Antivirus Version Summary, Installed Software, System Information) differs in casing from the response field MachineId — both confirmed verbatim from the official doc.
• get_site_installation_package-equivalent functionality does not exist for this API; not applicable here (unlike N-able RMM).