Opsgenie

A Model Context Protocol (MCP) server for integrating with Opsgenie's alert management system. This server allows you to manage Opsgenie alerts through any MCP-compatible client like Claude Desktop.

Features

This MCP server provides comprehensive Opsgenie integration with the following tools:

• create_alert: Create new alerts in Opsgenie
• list_alerts: List and search alerts with filtering options
• get_alert: Get detailed information about a specific alert
• acknowledge_alert: Acknowledge alerts
• close_alert: Close resolved alerts
• snooze_alert: Snooze alerts for a specified time period
• unacknowledge_alert: Remove acknowledgment from alerts
• add_note_to_alert: Add notes to existing alerts

Quick Start

Prerequisites

• Node.js 18+
• Opsgenie API key (Get one here)

Installation

1. Download or clone this server:

git clone https://github.com/HainanZhao/mcp-opsgenie.git
cd mcp-opsgenie

2. Set up the project:

npm run setup

3. Configure your API key:

# Edit .env and add your OPSGENIE_API_KEY

4. Test your setup:

npm test

Available Commands

npm run setup      # Install dependencies, build, and create .env
npm run build      # Build TypeScript to JavaScript
npm run dev        # Start development server with auto-reload
npm test           # Run tests to validate setup
npm start          # Start the MCP server
npm run clean      # Remove build artifacts

Configuration

Environment Variables

Create a .env file with your Opsgenie API key:

OPSGENIE_API_KEY=your_opsgenie_api_key_here

MCP Client Configuration

Add this server to your MCP client configuration. For Claude Desktop, add to your config file:

{
  "mcpServers": {
    "opsgenie": {
      "command": "/path/to/mcp-opsgenie/dist/index.js",
      "env": {
        "OPSGENIE_API_KEY": "your_api_key_here"
      }
    }
  }
}

Alternative using npm/npx (if installed globally):

{
  "mcpServers": {
    "opsgenie": {
      "command": "npx",
      "args": ["mcp-opsgenie"],
      "env": {
        "OPSGENIE_API_KEY": "your_api_key_here"
      }
    }
  }
}

Claude Desktop config locations:

• macOS: ~/Library/Application Support/Claude/claude_desktop_config.json
• Windows: %APPDATA%\Claude\claude_desktop_config.json

Usage Examples

Creating an Alert

Ask your MCP client to create an alert:

"Create a P1 alert in Opsgenie with message 'Database connection failed' for the Backend Team"

Or provide specific details:

• Message: "Database connection failed"
• Priority: P1 (Critical)
• Teams: Backend Team
• Tags: database, production, critical
• Description: Detailed problem description

Managing Alerts

• List alerts: "Show me all open P1 alerts"
• Get alert details: "Get details for alert ID abc123"
• Acknowledge: "Acknowledge alert abc123 with note 'Investigating'"
• Close alert: "Close alert abc123 with note 'Issue resolved'"
• Snooze: "Snooze alert abc123 until 2024-12-25 10:00 AM"

Searching Alerts

Use Opsgenie's powerful query syntax:

• "List alerts with status open and priority P1"
• "Show me alerts tagged with 'database' from the last 24 hours"
• "Find all unacknowledged alerts for the Backend Team"

API Reference

Alert Priorities

• P1: Critical - Immediate action required
• P2: High - Quick response needed
• P3: Medium - Normal priority (default)
• P4: Low - Can be addressed during business hours
• P5: Informational - For awareness

Search Query Examples

• status:open - Open alerts only
• priority:P1 - P1 priority alerts
• tag:production - Alerts with "production" tag
• team:"Backend Team" - Alerts for specific team
• createdAt>"2024-01-01" - Alerts after a date
• status:open AND priority:P1 - Combine conditions

Troubleshooting

Common Issues

"Authentication failed"

• Verify your API key is correct in the .env file
• Ensure the API key has necessary permissions in Opsgenie

"Cannot find module"

• Run npm install to install dependencies
• Make sure you've run npm run build to compile TypeScript

"No alerts found"

• Check if you have alerts in your Opsgenie account
• Verify your search query syntax
• Try listing without filters first

Getting Help

• Check the examples documentation for detailed usage patterns
• Review your Opsgenie API permissions
• Ensure network connectivity to api.opsgenie.com

What You Can Do

With this MCP server, you can:

✅ Create alerts with full customization (priority, teams, tags, etc.)
✅ Search and filter alerts using Opsgenie's query language
✅ Manage alert lifecycle (acknowledge, close, snooze)
✅ Add notes and collaborate on incident resolution
✅ Integrate with any MCP-compatible AI assistant
✅ Automate alert management through natural language

Security Notes

• Keep your API key secure and never commit it to version control
• Use environment variables for configuration
• Consider using API keys with minimal required permissions
• The server only makes outbound connections to Opsgenie's API

Contributing

See CONTRIBUTING.md for development setup and contribution guidelines.

License

MIT License - see LICENSE file for details.