Atiendo24 Server

npm version License: MIT

MCP server for Atiendo24 — control your WhatsApp AI agent platform directly from Claude Desktop.

What is this?

This is a Model Context Protocol (MCP) server that connects Claude Desktop to the Atiendo24 platform. It gives Claude access to 9 tools that let you manage appointments, customers, conversations, leads, analytics, and send WhatsApp messages — all through natural language.

You: "How many appointments do I have tomorrow?"
Claude: Uses get_appointments → "You have 3 appointments tomorrow: ..."

You: "Send a WhatsApp to +50688881234 saying the appointment is confirmed"
Claude: Uses send_whatsapp → "Message sent successfully."

Architecture

Claude Desktop (or any MCP client)
        ↓ MCP Protocol (stdio)
atiendo24-mcp-server (runs locally)
        ↓                    ↓
   Supabase DB        WhatsApp Cloud API
  (read/write)         (send messages)

Tools

Read Tools

get_appointments

Fetches scheduled appointments with filtering options.

Parameter	Type	Description
filter	"today" | "week" | "all"	Time period (default: "today")
client_id	string	Filter by business client ID
status	string	Filter by status: confirmed, completed, cancelled, no-show

Example prompts:

• "What appointments do I have today?"
• "Show me all cancelled appointments this week"
• "How many confirmed appointments are there?"

---

get_customers

Searches the customer database by name, phone, or email.

Parameter	Type	Description
search	string	Search by name, phone, or email
client_id	string	Filter by business client ID
limit	number	Max results (default: 20)

Example prompts:

• "Find the customer with phone 8888-1234"
• "Search for Maria Lopez in the database"
• "How many customers do we have?"

---

get_conversations

Retrieves WhatsApp conversations with status filtering.

Parameter	Type	Description
status	"active" | "escalated" | "resolved"	Conversation status
client_id	string	Filter by business client ID
search	string	Search by customer name or phone
limit	number	Max results (default: 20)

Example prompts:

• "Are there any escalated conversations?"
• "Show me recent active conversations"
• "How many conversations were resolved today?"

---

get_leads

Fetches sales leads captured by the AI sales agent (Millie).

Parameter	Type	Description
status	string	Lead status: contacted, demo_scheduled, proposal_sent
search	string	Search by name, phone, or business type
limit	number	Max results (default: 30)

Example prompts:

• "How many leads does Millie have this week?"
• "Show me leads with demos scheduled"
• "Find leads from dental clinics"

---

get_funnel

Returns the full sales conversion funnel with data quality metrics.

No parameters required.

Returns:

• Funnel stages: total leads → contacted → demo scheduled → proposal sent → closed clients
• Conversion rates between each stage
• Data quality: % of leads with valid phone, % with name

Example prompts:

• "How's the sales funnel looking?"
• "What's our lead-to-client conversion rate?"
• "What percentage of leads have valid contact info?"

---

get_analytics

Platform-wide metrics for a given time period.

Parameter	Type	Description
period	7 | 30 | 90	Days to analyze (default: 7)
client_id	string	Filter by business client ID

Returns:

• Conversations: total, escalated, resolved, resolution rate, escalation rate
• Appointments: total, no-shows, cancelled, no-show rate
• Leads: total count

Example prompts:

• "Give me the metrics for the last 30 days"
• "What's the no-show rate this month?"
• "How many conversations were escalated last week?"

---

Write Tools

create_appointment

Creates a new appointment after checking availability.

Parameter	Type	Required	Description
client_id	string	Yes	Business client ID
customer_phone	string	Yes	Customer phone number
customer_name	string	Yes	Customer name
date	string	Yes	Date in YYYY-MM-DD format
time	string	Yes	Time in HH:MM format
service	string	No	Service requested
duration_minutes	number	No	Duration (default: 60)
notes	string	No	Additional notes

Example prompts:

• "Schedule an appointment for Juan Perez tomorrow at 10am"
• "Book a dental cleaning for Maria on 2026-05-01 at 14:00"

---

cancel_appointment

Cancels an existing appointment by ID.

Parameter	Type	Required	Description
appointment_id	string	Yes	Appointment ID to cancel
client_id	string	No	Business client ID for verification

Example prompts:

• "Cancel Juan's appointment"
• "Cancel appointment ID abc-123"

---

send_whatsapp

Sends a WhatsApp message from the Atiendo24 business number.

Parameter	Type	Required	Description
to	string	Yes	Destination phone (e.g., +50688881234 or 88881234)
message	string	Yes	Message text

Note: WhatsApp Cloud API requires the recipient to have messaged your number within the last 24 hours. Messages outside this window require pre-approved templates.

Example prompts:

• "Send a WhatsApp to +50688881234 saying the appointment is confirmed"
• "Message this prospect that I'll call them tomorrow"

---

Installation

Prerequisites

• Node.js >= 18
• A Supabase project with the Atiendo24 schema
• WhatsApp Cloud API credentials (for send_whatsapp)

Setup

git clone https://github.com/edgarconejo/atiendo24-mcp-server.git
cd atiendo24-mcp-server
npm install
npm run build

Configure Claude Desktop

Add the following to your Claude Desktop config file:

macOS: ~/Library/Application Support/Claude/claude_desktop_config.json Windows: %APPDATA%\Claude\claude_desktop_config.json

{
  "mcpServers": {
    "atiendo24": {
      "command": "node",
      "args": ["/absolute/path/to/atiendo24-mcp-server/dist/index.js"],
      "env": {
        "SUPABASE_URL": "https://your-project.supabase.co",
        "SUPABASE_SERVICE_ROLE_KEY": "your-service-role-key",
        "WA_CLOUD_API_TOKEN": "your-whatsapp-cloud-api-token",
        "WA_CLOUD_PHONE_NUMBER_ID": "your-phone-number-id"
      }
    }
  }
}

Restart Claude Desktop after saving the config.

Environment Variables

Variable	Required	Description
SUPABASE_URL	Yes	Your Supabase project URL
SUPABASE_SERVICE_ROLE_KEY	Yes	Supabase service role key (bypasses RLS)
WA_CLOUD_API_TOKEN	For send_whatsapp	WhatsApp Cloud API permanent token
WA_CLOUD_PHONE_NUMBER_ID	For send_whatsapp	WhatsApp Business phone number ID

Verify Installation

After restarting Claude Desktop, click the + button in a new chat → Connectors — you should see "atiendo24" listed and enabled.

Try asking: "How many appointments do I have today?"

Tech Stack

• Runtime: Node.js
• MCP SDK: @modelcontextprotocol/sdk
• Database: Supabase (PostgreSQL)
• Messaging: WhatsApp Cloud API (Meta Graph API v21.0)
• Language: TypeScript

About Atiendo24

Atiendo24 is a multi-tenant SaaS platform that deploys AI-powered WhatsApp agents for businesses in Costa Rica. Each agent handles customer inquiries, schedules appointments, sends reminders, and processes payments — 24/7.

Built with Next.js, Supabase, Claude API, and WhatsApp Cloud API.

License

MIT