Cutie

MCP server for the Cuti-E admin API. Manage conversations, reply to feedback, and monitor the platform from Claude Code or any MCP-compatible client.

Features

• List and filter conversations (by status, priority, app, category, search)
• View conversation details with full message history
• Send replies and internal notes
• Update conversation status, priority, and assignment
• List apps and view app configuration
• Dashboard analytics (conversation stats, response times, breakdowns, trends)
• Team member listing
• Customer/team info
• Active user stats (DAU/WAU/MAU) per app or across all apps

Installation

cd ~/.claude/mcp-servers/cutie-mcp
npm install

Configuration

Environment Variables

Variable	Required	Description
CUTIE_API_KEY	Yes	Admin API key (ck_live_...)
CUTIE_API_URL	No	API base URL (default: https://api.cuti-e.com)

Generate an API Key

# Using session auth (from admin dashboard login)
curl -X POST https://api.cuti-e.com/v1/admin/api-keys \
  -H "Authorization: Bearer <session_token>" \
  -H "Content-Type: application/json" \
  -d '{"name": "Claude MCP"}'

The response includes the full api_key (only shown once). Store it securely.

MCP Configuration

Add to your .mcp.json:

{
  "mcpServers": {
    "cutie-mcp": {
      "type": "stdio",
      "command": "node",
      "args": ["/Users/post/.claude/mcp-servers/cutie-mcp/index.js"],
      "env": {
        "CUTIE_API_KEY": "ck_live_..."
      }
    }
  }
}

Tools

Conversations

Tool	Parameters	Description
list_conversations	status, priority, app_id, search, category, assigned_to, limit, offset, sort	List conversations with optional filters. Returns status, priority, unread counts, and pagination.
get_conversation	conversation_id*	Get a single conversation with full message history and tags.
send_reply	conversation_id, message, is_internal_note	Send a visible reply or internal admin note.
update_conversation	conversation_id*, status, priority, assigned_admin_id, title, category	Update one or more fields on a conversation.
delete_conversation	conversation_id*	Close/delete a conversation.

list_conversations filter values:

• status: open · in_progress · waiting_user · waiting_admin · resolved · closed
• priority: low · normal · high · urgent
• category: bug · feature · question · feedback · other
• sort: last_message (default) · created · updated

Apps

Tool	Parameters	Description
list_apps	—	List all registered apps with usage stats.
get_app	app_id*	Get app details, configuration, and notification settings.

Analytics

Tool	Parameters	Description
get_dashboard	period	Conversation stats, response times, category/status/priority breakdowns, daily trends, and team activity. period: 7d · 30d (default) · 90d · all
get_active_users	app_id*, period	DAU/WAU/MAU for a specific app. period: day · week · month (default: all three)
get_active_users_all_apps	period	Active user counts aggregated across all apps.
get_sentiment_insights	period, app_id	AI-classified sentiment breakdown (positive/neutral/negative) by app and category. period: 7d · 30d · 90d · all

Feature Requests

Tool	Parameters	Description
get_feature_requests	status, app_id, search, limit	AI-extracted feature requests ranked by vote count. status: new · acknowledged · planned · completed · declined
update_feature_request	request_id*, status, title	Update the status or title of a feature request.
merge_feature_requests	target_id, source_id	Merge a duplicate into a target — combines votes and linked conversations, deletes source.

Team & Account

Tool	Parameters	Description
list_team	—	List all team members with their roles.
get_customer	—	Get team/customer info including tier, mascot settings, and brand color.

* Required parameter

Security

• API keys are bearer tokens with full admin access to the team's data
• Keys use SHA-256 hashing (never stored in plain text)
• Keys can be revoked instantly via DELETE /v1/admin/api-keys/:keyId
• Optional expiry via expires_in_days parameter at creation
• Never commit API keys to git -- use environment variables