Genpark Live Chat Triage Skill
БесплатноНе проверенGenPark AI Skill - Triage customer chat messages by intent urgency and sentiment, route to the right team and suggest instant responses
Описание
GenPark AI Skill - Triage customer chat messages by intent urgency and sentiment, route to the right team and suggest instant responses
README
GenPark AI Agent Skill -- Triage customer chat messages by intent, urgency, and sentiment. Route to the right team and suggest instant responses.
Features
- 9 intent categories: order status, return/refund, billing, product question, complaint, compliment, account, discount, general
- 4 urgency levels: critical / high / medium / low
- Sentiment detection: negative / neutral / positive
- Team routing with fallback to available teams
- Escalation logic: VIP, repeat contacts, critical urgency
- Pre-built response templates per intent
- Batch triage with urgency-sorted output
Quick Start
from client import LiveChatTriageClient
client = LiveChatTriageClient()
result = client.triage(
message="My order never arrived and I want a refund!",
customer_context={"past_tickets": 2},
)
print(f"Intent: {result['intent']} | Urgency: {result['urgency']} | Escalate: {result['escalate']}")
print(result["suggested_response"])
Installation
python example_usage.py # No external dependencies
Built by GenPark | alphaparkinc
Установка Genpark Live Chat Triage Skill
У этого сервера нет опубликованного пакета — он собирается из исходников. Открой репозиторий и следуй инструкции в README.
▸ github.com/alphaparkinc/genpark-live-chat-triage-skillFAQ
Genpark Live Chat Triage Skill MCP бесплатный?
Да, Genpark Live Chat Triage Skill MCP бесплатный — установка в пару кликов через Unyly без оплаты.
Нужен ли API-ключ для Genpark Live Chat Triage Skill?
Нет, Genpark Live Chat Triage Skill работает без API-ключей и переменных окружения.
Genpark Live Chat Triage Skill — hosted или self-hosted?
Self-hosted: сервер запускается локально на твоей машине командой из раздела установки.
Как установить Genpark Live Chat Triage Skill в Claude Desktop, Claude Code или Cursor?
Открой Genpark Live Chat Triage Skill на unyly.org, выбери вкладку своего клиента (Claude Desktop, Claude Code, Cursor) и нажми Install — конфиг сгенерируется автоматически, без правки JSON.
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