Servicefusion

A Model Context Protocol (MCP) server exposing the Service Fusion REST API to AI agents. Enables AI-assisted field service management: job lookup, customer management, dispatch, invoicing, equipment tracking, and more.

Disclaimer: This is an unofficial, community-built integration. Not affiliated with or endorsed by Service Fusion.

Features

Read tools:

• get_todays_jobs — today's scheduled jobs with assigned techs
• search_jobs — flexible search with filters (status, customer, date range, etc.)
• get_job_details — full job record with expanded relations
• get_customer_jobs — all jobs for a given customer
• search_customers — by name, phone, email, or address
• get_equipment — customer equipment with custom fields
• get_open_invoices — outstanding invoices
• get_techs — technician list
• get_job_statuses, get_job_categories, get_sources — reference data
• get_me — current authenticated user

Create tools:

• create_job, create_customer, create_estimate

API documentation:

• get_api_docs — look up the Service Fusion API reference directly from the MCP connection. Sections: index, jobs, customers, estimates, invoices, techs, data-types, authentication, known-issues, full

Prerequisites

• Node.js ≥ 18
• Service Fusion API credentials (My Office → Developer Settings → API Credentials)

Setup (local / stdio transport)

git clone https://github.com/commair-tools/mcp-servicefusion-public.git mcp-servicefusion
cd mcp-servicefusion
npm install
npm run build
cp .env.example .env
# Edit .env and add SF_CLIENT_ID and SF_CLIENT_SECRET

Claude Desktop

Add to your claude_desktop_config.json (see claude_desktop_config.example.json):

{
  "mcpServers": {
    "service-fusion": {
      "command": "node",
      "args": ["/absolute/path/to/mcp-servicefusion/build/index.js"],
      "env": {
        "SF_CLIENT_ID": "your_client_id_here",
        "SF_CLIENT_SECRET": "your_client_secret_here"
      }
    }
  }
}

Claude Code CLI

claude mcp add service-fusion node /absolute/path/to/mcp-servicefusion/build/index.js \
  -e SF_CLIENT_ID=your_client_id -e SF_CLIENT_SECRET=your_client_secret

Setup (remote / HTTP transport)

The server also supports Streamable HTTP transport for hosted deployments (Railway, Fly.io, Cloud Run, etc.) with OAuth 2.1 authentication.

Environment variables

Variable	Required	Description
SF_CLIENT_ID	Yes	Service Fusion OAuth client ID
SF_CLIENT_SECRET	Yes	Service Fusion OAuth client secret
TRANSPORT	Yes (for HTTP)	Set to http to enable HTTP transport
PORT	No	HTTP port (default: 3000)
BASE_URL	Yes (for HTTP)	Public URL of your server, e.g. https://mcp.example.com — required for OAuth discovery
MCP_OAUTH_PIN	Recommended	PIN for browser-based OAuth approval (required by Claude.ai web)
MCP_AUTH_TOKEN	Optional	Static Bearer token for non-OAuth clients (e.g., Claude Code CLI)
SF_API_BASE_URL	No	Defaults to https://api.servicefusion.com/v1
SF_TOKEN_URL	No	Defaults to https://api.servicefusion.com/oauth/access_token

Deploying to Railway

1. Fork or import this repo on Railway
2. Set the environment variables listed above
3. Railway auto-builds via railway.toml and exposes a public URL
4. Use that URL as your BASE_URL

Authentication

Claude.ai web (OAuth flow): add the server URL (without trailing slash, e.g., https://mcp.example.com/mcp) as a remote MCP connector in Settings. Leave OAuth client ID/secret fields blank — the server advertises discovery metadata so Claude.ai handles the full OAuth handshake automatically. On first connect, you'll be redirected to a browser page to enter your MCP_OAUTH_PIN. After that, tokens auto-refresh for 30 days.

Claude Code / CLI clients: use the static token via the Authorization: Bearer <MCP_AUTH_TOKEN> header.

No authentication: if neither MCP_OAUTH_PIN nor MCP_AUTH_TOKEN is set, the server runs unauthenticated (not recommended for public-facing deployments).

API Reference

The repo includes a complete Service Fusion API reference in service-fusion-api-reference.md, auto-generated from the official RAML spec at docs.servicefusion.com. Agents can access it through the get_api_docs tool at runtime.

To regenerate it after Service Fusion updates their spec:

node scripts/update-api-docs.mjs

Known Issues

/jobs endpoint hangs without sort parameter

As of 2026-04-09, Service Fusion's /jobs list endpoint hangs indefinitely when queried without a sort parameter. This server works around it by defaulting all /jobs list queries to sort=-start_date in src/client.ts. If you see hangs on other endpoints in the future, check whether they require a sort param too.

Equipment is a nested resource

There is no top-level /equipment endpoint. Equipment must be fetched via GET /customers/{customer-id}/equipment. The get_equipment tool handles this by resolving customer_name to customer_id internally.

API Limitations

Confirmed by Service Fusion support:

• No PUT, PATCH, or DELETE on any endpoint (read and create only)
• No native webhook/callback support
• No sandbox/test environment
• Rate limit: 60 requests/minute (server enforces backoff automatically)

Tech Stack

• TypeScript + Node.js
• @modelcontextprotocol/sdk for MCP protocol
• Express for HTTP transport
• OAuth 2.1 with PKCE, Dynamic Client Registration, and resource indicators

License

Business Source License 1.1 — see LICENSE

TL;DR: Free to use, modify, and redistribute (including internally at HVAC businesses to manage your own operations). You may not resell it or offer it as a paid hosted service to third parties. On April 10, 2036 it automatically converts to the Apache License 2.0 (fully permissive).