OMICall Server

БесплатноHosted

Provides access to over 80 tools for managing OMICall and OMICRM APIs, including call center operations, ticket management, and multi-channel communication acro

автор: VIHATTeam

GitHub

Описание

Provides access to over 80 tools for managing OMICall and OMICRM APIs, including call center operations, ticket management, and multi-channel communication across platforms like Zalo and Facebook. It enables automated calling, agent management, and AI-powered text-to-speech capabilities through natural language.

README

OMICall MCP Server

MCP server for OMICall / OMICRM APIs.

80+ tools across 9 groups: Auth, Call Center, Ticket, Multi-Channel (Zalo, Facebook, Telegram, LiveTalk), Agent, Notifications, Webhook, Auto Call, and AI.

Quick Start

npx omicall-mcp

Setup per Platform

Claude Code

Global (all projects):

# 1. Add MCP server
claude mcp add OMICall-mcp --scope user \
  -e [email protected] \
  -e OMICALL_PASSWORD=your-password \
  -e OMICALL_DOMAIN=your-company \
  -- npx omicall-mcp

# 2. Auto-approve all tools (no permission prompts)
claude permissions allow "mcp__OMICall-mcp__*"

Persist permissions — add to ~/.claude/settings.json:

{
  "permissions": {
    "allow": [
      "mcp__OMICall-mcp__*"
    ]
  }
}

Per-project — add to .mcp.json:

{
  "mcpServers": {
    "omicall": {
      "command": "npx",
      "args": ["omicall-mcp"],
      "env": {
        "OMICALL_USERNAME": "[email protected]",
        "OMICALL_PASSWORD": "your-password",
        "OMICALL_DOMAIN": "your-company"
      }
    }
  }
}

Claude Desktop

Add to ~/Library/Application Support/Claude/claude_desktop_config.json (macOS) or %APPDATA%\Claude\claude_desktop_config.json (Windows):

{
  "mcpServers": {
    "omicall": {
      "command": "npx",
      "args": ["omicall-mcp"],
      "env": {
        "OMICALL_USERNAME": "[email protected]",
        "OMICALL_PASSWORD": "your-password",
        "OMICALL_DOMAIN": "your-company"
      }
    }
  }
}

Cursor

Settings > MCP Servers > Add:

{
  "omicall": {
    "command": "npx",
    "args": ["omicall-mcp"],
    "env": {
      "OMICALL_USERNAME": "[email protected]",
      "OMICALL_PASSWORD": "your-password",
      "OMICALL_DOMAIN": "your-company"
    }
  }
}

Windsurf

Add to ~/.codeium/windsurf/mcp_config.json:

{
  "mcpServers": {
    "omicall": {
      "command": "npx",
      "args": ["omicall-mcp"],
      "env": {
        "OMICALL_USERNAME": "[email protected]",
        "OMICALL_PASSWORD": "your-password",
        "OMICALL_DOMAIN": "your-company"
      }
    }
  }
}

VS Code (Copilot / Cline)

Add to .vscode/mcp.json:

{
  "servers": {
    "omicall": {
      "command": "npx",
      "args": ["omicall-mcp"],
      "env": {
        "OMICALL_USERNAME": "[email protected]",
        "OMICALL_PASSWORD": "your-password",
        "OMICALL_DOMAIN": "your-company"
      }
    }
  }
}

Tools (80+)

Auth

Tool	Description
`login_omicall_mcp`	Authenticate (auto pre_auth → tenant select → login)
`select_tenant`	Select tenant if multiple
`logout`	Logout and clear tokens
`get_balance`	Account balance
`get_service_package`	Enabled modules & usage limits

Call Center ^switchboard

Tool	Description
`search_calls`	Search call history with filters
`get_call_detail`	Call details by transaction ID
`update_call`	Add tags/notes
`evaluate_call` / `list_eval_criteria`	Call evaluation
`click_to_call`	Initiate outbound call
`list_extensions` / `get_extension` / `update_extension` / `update_extension_status`	PBX extensions
`list_hotlines` / `get_hotline` / `update_hotline`	Hotline management
`list_groups` / `create_group` / `update_group` / `delete_group`	Ring groups
`add_group_members` / `remove_group_members`	Group members
`list_ivr` / `create_ivr` / `update_ivr` / `delete_ivr`	IVR menus
`list_scripts` / `create_script` / `update_script` / `delete_script`	Call scripts
`list_audio` / `generate_tts_audio` / `delete_audio`	Audio files

Ticket ^ticket

Tool	Description
`search_tickets`	Search with date range, keyword
`get_ticket` / `create_ticket` / `update_ticket` / `delete_ticket`	CRUD
`update_ticket_status`	Status change
`create_ticket_note` / `update_ticket_note` / `delete_ticket_note`	Notes
`list_ticket_interactions`	Interaction history
`create_ticket_evaluation` / `get_ticket_eval_criteria`	Evaluation
`get_ticket_categories` / `ticket_statistics` / `transfer_tickets`	Categories, stats, transfer

Multi-Channel ^integrated

6 channels: Zalo OA / Zalo Personal / Facebook Chat / Facebook Post / Telegram / LiveTalk

Tool	Description
`search_conversations`	Search across all channels (date/keyword/agent filters)
`get_conversation` / `get_all_channels`	Conversation detail, channel list
`search_channel_messages`	Messages per channel (auto channel-specific endpoint)
`send_zalo_message`	Send via Zalo OA
`send_zalo_personal_message`	Send in Zalo personal chat
`send_facebook_message`	Send via Facebook Messenger
`send_facebook_comment`	Reply to Facebook post/comment
`send_telegram_message`	Send via Telegram bot
`send_livetalk_message`	Send in LiveTalk widget
`mark_conversation_read` / `transfer_conversation`	Actions

Agent & Notifications

Tool	Description
`list_agents` / `get_agent` / `invite_agent` / `get_agent_pbx_info`	Employee management
`list_notifications` / `count_unread_notifications`	Notifications
`mark_notification_read` / `mark_all_notifications_read`	Mark read

Webhook

Tool	Description
`list_webhooks` / `register_webhook` / `destroy_webhook`	Webhook CRUD (HTTPS enforced)

Auto Call ^switchboard

Tool	Description
`autocall_by_phone`	Auto call with TTS/recording/IVR
`autocall_by_extension`	Auto call internal extension

AI ^ai

Tool	Description
`text_to_speech`	TTS with 4 Vietnamese voices
`register_stt_webhook`	Register STT webhook

Service Package Gate

Each tool auto-checks if the required module is enabled for your account:

Tool Group	Required Module	Channel Sub-gate
auth, agent, webhook, notifications	None	—
callcenter, autocall	`switchboard`	—
ticket	`ticket`	—
multichannel	`integrated`	Per channel: `zalo`, `facebook`, `telegram`, `livetalk`, etc.
ai	`ai`	—

Disabled module returns: "Module X is not enabled in your service package."

Contributing

For development setup and contribution guidelines, please contact VIHATTeam.

License

MIT

Как установить

Добавь это в claude_desktop_config.json и перезапусти Claude Desktop.

{
  "mcpServers": {
    "omicall-mcp-server": {
      "command": "npx",
      "args": []
    }
  }
}

OMICall Server

Описание

README

OMICall MCP Server

Quick Start

Setup per Platform

Tools (80+)

Auth

Call Center ^switchboard

Ticket ^ticket

Multi-Channel ^integrated

Agent & Notifications

Webhook

Auto Call ^switchboard

AI ^ai

Service Package Gate

Contributing

License

Как установить

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OMICall Server

Описание

README

OMICall MCP Server

Quick Start

Setup per Platform

Tools (80+)

Auth

Call Center switchboard

Ticket ticket

Multi-Channel integrated

Agent & Notifications

Webhook

Auto Call switchboard

AI ai

Service Package Gate

Contributing

License

Как установить

Похожие MCP

Fetch

AWS KB Retrieval

Spring AI MCP Server

llm-analysis-assistant

Call Center ^switchboard

Ticket ^ticket

Multi-Channel ^integrated

Auto Call ^switchboard

AI ^ai