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Gorgias Server

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Enables interaction with the Gorgias helpdesk API, providing tools to manage tickets, customers, and other helpdesk functionalities through natural language.

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About

Enables interaction with the Gorgias helpdesk API, providing tools to manage tickets, customers, and other helpdesk functionalities through natural language.

README

An MCP server for interacting with the Gorgias helpdesk API. This server provides tools and resources for managing tickets, customers, and other Gorgias functionality.

## Setup

1. Clone this repository
2. Install dependencies:
   ```
   npm install
   ```
3. Create a `.env` file based on `.env.example` with your Gorgias credentials:
   ```
   GORGIAS_DOMAIN=your-domain.gorgias.com
   GORGIAS_USERNAME=your-username
   GORGIAS_API_KEY=your-api-key
   ```
   
   Or for OAuth apps:
   ```
   GORGIAS_DOMAIN=your-domain.gorgias.com
   GORGIAS_ACCESS_TOKEN=your-oauth-access-token
   ```

## Running the Server

Start the server:
```
npm run dev
```

## Testing with MCP Inspector

Test the server with the MCP Inspector:
```
npm run inspect
```

This will open a web interface where you can test all the available tools and resources.

## Available Tools

### Tickets
- `list_tickets`: List tickets from Gorgias helpdesk
- `get_ticket`: Get a specific ticket by ID
- `create_ticket`: Create a new ticket in Gorgias
- `add_message_to_ticket`: Add a message to an existing ticket

### Customers
- `list_customers`: List customers from Gorgias
- `get_customer`: Get a specific customer by ID

## Available Resources

- `gorgias://tickets`: List all tickets
- `gorgias://ticket/{id}`: Get a specific ticket by ID

## Authentication

This server supports two authentication methods:
1. API Key authentication (username/API key)
2. OAuth token authentication

Configure your preferred method in the `.env` file.

from github.com/mattcoatsworth/Gorgias-MCP-Server

Install Gorgias Server in Claude Desktop, Claude Code & Cursor

Recommended · one command, every IDE
unyly install gorgias-mcp-server

Installs into Claude Desktop, Claude Code, Cursor & VS Code — handles npx, uvx and build-from-source repos for you.

First time? Get the CLI: curl -fsSL https://unyly.org/install | sh

Or configure manually

Run in your terminal:

claude mcp add gorgias-mcp-server -- npx -y github:mattcoatsworth/Gorgias-MCP-Server

FAQ

Is Gorgias Server MCP free?

Yes, Gorgias Server MCP is free — one-click install via Unyly at no cost.

Does Gorgias Server need an API key?

No, Gorgias Server runs without API keys or environment variables.

Is Gorgias Server hosted or self-hosted?

A hosted option is available: Unyly runs the server in the cloud, no local setup required.

How do I install Gorgias Server in Claude Desktop, Claude Code or Cursor?

Open Gorgias Server on unyly.org, pick your client tab (Claude Desktop, Claude Code, Cursor) and press Install — the config is generated automatically, no JSON editing.

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