Service Economics

Free service management toolkit for MCP-enabled AI assistants.

Get instant access to 29 expert playbooks, KPI metrics, and service health scoring - all through the Model Context Protocol (MCP).

MCP Protocol License

🚀 Quick Start

Add DigitalCore to your MCP client with a single config line:

Windsurf

Add to ~/.codeium/windsurf/mcp_config.json:

{
  "mcpServers": {
    "digitalcore": {
      "serverUrl": "https://mcpfree.digitalcore.app/mcp"
    }
  }
}

Claude Desktop

Add to claude_desktop_config.json:

{
  "mcpServers": {
    "digitalcore": {
      "url": "https://mcpfree.digitalcore.app/mcp",
      "transport": "streamable-http"
    }
  }
}

VS Code GitHub Copilot

Add to your MCP settings:

{
  "servers": {
    "digitalcore": {
      "type": "http",
      "url": "https://mcpfree.digitalcore.app/mcp"
    }
  }
}

Cursor

Add to ~/.cursor/mcp.json:

{
  "mcpServers": {
    "digitalcore": {
      "url": "https://mcpfree.digitalcore.app/mcp",
      "transport": "http"
    }
  }
}

🛠️ Available Tools

1. list_playbooks

List all 29 service management playbooks covering margin protection, renewal risk, capacity planning, and more.

User: "What playbooks do you have?"
AI: [calls list_playbooks] → Returns categorized list of all playbooks

2. get_playbook

Get detailed content for any playbook including problem statement, key takeaways, and KPIs.

User: "Tell me about margin protection"
AI: [calls get_playbook(name="engagement-margin-protection")] → Returns playbook details

3. explain_metric

Understand KPI metrics with formulas, benchmarks, and improvement tips.

User: "How do I calculate gross margin?"
AI: [calls explain_metric(metric_name="gross_margin")] → Returns formula and tips

4. run_service_reality_check

⭐ Flagship Tool - Get instant health scoring for any service.

User: "Check my service health: €500K revenue, €400K costs, 5 FTEs, 95% SLA"
AI: [calls run_service_reality_check(...)] → Returns comprehensive health score with insights

Example Output:

{
  "overall_score": 72,
  "dimensions": {
    "economics": {"score": 65, "status": "Attention Needed"},
    "delivery": {"score": 92, "status": "Healthy"},
    "efficiency": {"score": 58, "status": "Attention Needed"}
  },
  "insights": [
    {"type": "warning", "message": "Margin of 20% is below the 35% healthy threshold..."},
    {"type": "positive", "message": "Strong SLA achievement of 95%..."}
  ]
}

5. submit_email

Get access to the comprehensive Service Economics Guide.

6. submit_feedback

Help improve the service by rating tool responses.

📊 Playbook Categories

Category	Examples
Margin & Profitability	Engagement Margin Protection, Cost Optimization
Renewal & Retention	Renewal Risk Assessment, Churn Prevention
Capacity & Resources	Capacity Planning, Utilization Optimization
SLA & Performance	SLA Management, Performance Monitoring
Growth & Expansion	Upsell Identification, Service Expansion

🔗 API Endpoints

Endpoint	Method	Description
/mcp	POST	MCP JSON-RPC endpoint
/health	GET	Service health check
/tools	GET	List available tools
/metadata	GET	Server metadata
/configs	GET	Client configuration snippets

🌐 Direct API Access

For non-MCP clients, REST endpoints are available:

# List playbooks
curl https://mcpfree.digitalcore.app/list_playbooks

# Get specific playbook
curl "https://mcpfree.digitalcore.app/get_playbook?name=engagement-margin-protection"

# Run service reality check
curl -X POST https://mcpfree.digitalcore.app/run_service_reality_check \
  -H "Content-Type: application/json" \
  -d '{"revenue": 500000, "costs": 400000, "ftes": 5, "sla_achievement": 95}'

📖 About DigitalCore

DigitalCore is a strategic service management platform for MSPs, MSSPs, and IT service providers. Our platform helps you:

• Optimize margins with real-time financial insights
• Predict renewals with AI-powered risk scoring
• Plan capacity with demand forecasting
• Track SLAs with automated breach detection

Learn more: digitalcore.app

🔒 Privacy & Security

• No API key required for free tier
• Session data retained for 90 days
• Email addresses retained until unsubscribe
• No PII logged except voluntarily submitted email
• See our Privacy Policy

📜 License

MIT License - see LICENSE for details.

🤝 Support

• Documentation: digitalcore.app/mcp
• Email: [email protected]
• Issues: GitHub Issues

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Made with ❤️ by DigitalCore